Best Western Crossroads Of The Bluffs Hotel - Council Bluffs

2216 27Th Avenue, Council Bluffs, United States, 51501-6953  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Crossroads Of The Bluffs Hotel - Council Bluffs

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

24-hour reception

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Overview

Offering non-smoking rooms, the comfortable Best Western Crossroads Of The Bluffs Hotel is located only 4.7 km from The Durham Museum. Founded in 1975, the hotel underwent a renovation in 2000.

You can find Henry Doorly Zoo only 4.6 km from the property. The venue is 4 km away from the city center.

The hotel is surrounded by a zoo and a stadium.

Best Western Crossroads Of The Bluffs Hotel can be reached in 10 minutes by car from Eppley Airfield airport.

Rooms

The property offers 107 guestrooms appointed with a refrigerator, climate control, an iron with ironing board, a personal safe and high-speed internet. They provide bathrooms with a spa bathtub, a hairdryer and a shower.

Eat & Drink

A variety of dishes are served in Texas Roadhouse and Jack Binion's Steak House, which are only 10 minutes’ walk away.

Services

Business guests will appreciate a meeting room, a business centre and a photocopier available on site.

Relax

On-site fitness amenities include a fitness center and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of rooms:   107.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Elevator
  • Gift/Newsstand
  • Vending machines

Sports & Fitness

  • Fitness center

Services

  • Free airport shuttle
  • City shuttle service
  • Room service
  • Laundry
  • Hearing impaired services
  • Wake up service
  • Newspaper service

Dining facilities

  • Continental breakfast

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots

Leisure facilities

  • Indoor swimming pool
  • Jacuzzi

Room facilities

  • Air conditioning
  • Heating
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer

Self-catering

  • Microwave

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Data ports
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

One child
0 - 4 years
Existing bedding FREE

Pets

Pets are allowed on request.

How to reach hotel

hotel Best Western Crossroads Of The Bluffs Hotel - Council Bluffs Council Bluffs location
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Hotel Address:

2216 27Th Avenue, Council Bluffs, United States, 51501-6953

Get directions
City Center
  • Council Bluffs
    2.1 mi
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    107

Rooms and availability

Best Western Crossroads Of The Bluffs photos Exterior Hotel information
King Room Smoking
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Fan
  • Carpeted floor
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
Best Western Crossroads Of The Bluffs photos Exterior Hotel information
King Room Non-Smoking
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Fan
  • Carpeted floor
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
Best Western Crossroads Of The Bluffs photos Exterior Hotel information
King Suite Spa Bath Non-Smoking
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Fan
  • Carpeted floor
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
Best Western Crossroads Of The Bluffs photos Exterior Hotel information
King Room Bath Tub Disability Access
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • Bathtub
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Fan
  • Carpeted floor
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
Best Western Crossroads Of The Bluffs photos Exterior Hotel information
Queen Room Two Queen Beds Smoking
  • Max occupancy:

    4 persons

  • Bed type:

    2 King-size beds

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Fan
  • Carpeted floor
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
Best Western Crossroads Of The Bluffs photos Exterior Hotel information
Queen Room Two Queen Beds Non-Smoking
  • Max occupancy:

    4 persons

  • Bed type:

    2 King-size beds

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Fan
  • Carpeted floor
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service

Best Western Crossroads Of The Bluffs Location

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  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
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What's nearby

Popular areas

  • City Center2.0 mi

Shopping areas

Amusement

  • Lightening Bowl2.0 mi
  • Aladdin's Castle2.6 mi

Historical sites

  • Kanesville Tabernacle Park2.7 mi

Stadiums

Museums

  • Western Historic Trails Ctr1.3 mi
  • Dodge House Historic General2.0 mi
  • Squirel Cage Jail2.1 mi

Parks

  • Parks Recreation and Public Prop2.1 mi
  • Manawa State Park2.6 mi

Universities, Institutes

  • University of Northern Iowa1.6 mi
  • Key Real Estate2.0 mi
  • E Q Schools of Hair Design2.2 mi
  • Southwest Iowa Regents Rsrc2.7 mi

Arboretum, Green spaces, Zoos

  • Imax Theatre2.8 mi

Medical care and Hospitals

  • Alegent Health Mercy Hospital2.9 mi

Casinos

Zoos

  • Henry Doorly Zoo2.8 mi

Local attractions

  • Western Historic Trails Center1.3 mi
    3434 Richard Downing Avenue, Council Bluffs
  • Lake Manawa Beach1.7 mi
    1100 Southshore Drive, Council Bluffs
  • Squirrel Cage Jail2.0 mi
    226 Pearl Street, Council Bluffs
  • RailsWest Railroad Museum & HO Model Display1.5 mi
    1512 South Main Street, Council Bluffs
  • Historic General Dodge House2.0 mi
    605 South 3rd Street, Council Bluffs

Near the hotel

  • Horseshoe Council Bluffs2600 ft
    2701 23 Ave, Council Bluffs
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Number of rooms:
      107

    Best Western Crossroads Of The Bluffs Reviews

    Guest reviews are submitted by our customers after their stay at Best Western Crossroads Of The Bluffs

    Average guest rating

    5.8out of 10
    Guest rating
    Based on 21 reviews

    Guest reviews

    • Older travelers
      9.6

      Location and cost.

      The bathroom wasn't clean and the shower didn't operate properly flooding the bathtub as you showered.

    • Family with children
      6.6

      The location to the Omaha Zoo was very convenient and the motel provided a shuttle to take you to the zoo and any other place we wanted and this is a plus when in an unfamiliar city.

    • Family with children
      7.0

      The staff was very friendly and helpful with any questions we had. The breakfast in the morning was great!! The bathrooms were a good size which made getting ready with young children easier and the beds were very comfortable.

      I knew the hot tub was down for remodeling but when we jumped in the indoor pool it was freezing!!! Indoor pools should not be cold. That took a lot of fun out of the trip knowing that it wasn't any fun to swim when we got back to the motel.

    • Group of friends
      3.2

      The pool was nice

      The key cards didn't work, we ended up with 6 of them. The hot tub was closed, which looked like it had been closed for a very long time. The hallways were hot and smelled like smoke. No elevators. Not enough towels at pool. Housekeeping spoke no English & therefore couldn't help even getting to an ice machine. The repairs of the restrooms by front desk made you walk around looking for another. The staff was there, but not out of the way friendly. My son's restroom in his room smelled like sewage. I would not recommend this hotel to anyone. We take many long weekend trips and will not stay in Best Western again.

    • Family with children
      10.0

      We all loved the pool - the pool area was warm and clean with plenty of clean towels available. My husband and I loved that the fitness area was clean and cool with great equipment (could use some free weights but there isn't a lot of room). The beds were comfy and the air conditioner worked well - and we were happy that there was a refrigerator to use.

      While the complimentary breakfast offered a lot of variety and for the most part was excellent - we were not fond of the scrambled eggs which lacked taste and color - almost tasted like powdered eggs! Also, everyone loves waffles (you get to make your own) but there's only one machine so everyone had to wait in line quite a bit - 3 minutes per waffle which in a line of 10 people or so gets to be a long wait - can you afford another waffle maker?

    • Group of friends
      6.4

      Okay for the money. Never had enough towels in room and room wasn't cleaned our second day there.

    • Group of friends
      7.4

      Proximity to the airport.

      The air conditioner in one of the rooms was pretty noisy. Other than that, the group had not complaints.

    • Family with children
      10.0

      Great location, clean rooms and friendly staff!!! :-)

      I wish the hot tub was in service. It was closed due to remodeling. Also neighbors next door had their television volume up too high!!!

    • Family with children
      9.4

      The hotel did not have our reservation but they were very helpful in accommodating us.

      The hotel did not have our reservation from Booked.net. Luckily, there were rooms available that they were able to give us. It is not a good feeling after traveling all day and then find out when you are checking in that they didn't have our reservation.

    • Older travelers
      6.2

      Easy to find, quite rooms, nice room, check in and out was fairly fast.

      Very expensive for a one night stay at a Best Western, $160.00 per night plus taxes. Some restrooms were closed, spa/wirlpool closed. Needed more than one waffle machine for this size hotel for breakfast. Coffee pot in room but no coffee. I have stayed in Best Western before, but will pass by this one next time.

    • Family with children
      3.2

      hair on the night stand, stuff on the walls, crumbs in the bed, bath tub stained or dirty blow dryer disgusting, wires hanging out in the hallway, weight room locked, pool freezing, air conditioning didnt blow cold air.there was 4 of us only 3 towels 2 washcloths requsted more got one stains on pillows, the only thing nice was the tv. We were suppose to stay 2 days left early after the first night after being so disgusted in my life. will never chose best western again

      everything was horrible I want my money back

    • Older travelers
      7.4

      Pool, quiet,comfortable room, breakfast.

      No elevator, hot tub closed.

    • Single
      8.8

      Cheaper than Omaha hotels and convenient for the Warren & Charlie show on May 5th across the river in Omaha.

      Clean, convenient location, quiet, friendly helpful staff. I liked the Google driving directions available for Borsheims on Friday night and the B-H shareholders meeting on Saturday.

    • Family with children
      7.8

      When we checked in the coffee pot in our room had not been emptied from the last guest. The hotel personnel were very prompt in replacing it with a clean unit and apologized for the inconvenience. I also asked for an extra filter for regular coffee and that was provided as well. The pool was recently remodeled and it was very nice! The water was warm and everything was clean.

      The information in the confirmation email said the pool would be closed through 02/15 for remodeling. I called on the 14th to make sure it would be open for my stay on the 18th. I was told it would be open on the 15th. That was great. But, there was no mention of the hot tub/spa being closed, and no one mentioned this, either in writing or when I called. I think when anyone makes reservations, amenities that are shown on the website that won't be available during their stay should be made known to the guest. Part of a reasonable price for a stay is based on the amenities and when you arrive expecting certain amenties and then they aren't avaliable it reflects poorly on the hotel. When we used the pool there were no towels as stated in our room so I had to go to the front desk to get some. The distance from our room to the front desk was very far.

    • Family with children
      8.8

      Beds were comfortable and we received extra towels within 10 minutes of requesting them. Extra personal items (toothbrush!!) were also available.

      The pool and spa were closed for remodeling.

    How to reach hotel

    hotel Best Western Crossroads Of The Bluffs Hotel - Council Bluffs Council Bluffs location
    Show big map »

    Hotel Address:

    2216 27Th Avenue, Council Bluffs, United States, 51501-6953

    Get directions
    City Center
    • Council Bluffs
      2.1 mi
    Airports
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Number of rooms:
      107