Best Western Crossroads Of The Bluffs Hotel - Council Bluffs

2216 27Th Ave, Council Bluffs, United States, 51501-6953  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities

Best Western Crossroads Of The Bluffs Hotel - Council Bluffs

 Free Wi-Fi
 Free parking

24-hour reception

 Swimming Pool

Indoor swimming pool


Fitness center

 Spa and relaxation



Continental breakfast

 Meeting facilities

Business center


Best Western Crossroads Of The Bluffs is a 2-star hotel offering a non-smoking accommodation not far from The Durham Museum, Henry Doorly Zoo and Lauritzen Gardens Omaha's Botanical Center. The hotel opened its doors in 1975 and was remodeled in 2000.

The city center is 4 km away from the hotel. The venue is 2.5 km away from Ameristar Casino Council Blffs, Lake Manawa Beach and Pottawattamie County Squirrel Cage Jail and Museum.

The family hotel offers easy access to a zoo and a stadium.

Best Western Crossroads Of The Bluffs Hotel lies within 10 minutes’ drive to Eppley Airfield airport.


There are 107 guestrooms featuring Double Room and Suite equipped with a microwave, free Wi-Fi, a refrigerator, ironing facilities and individual climate control. They feature bathrooms with a hairdryer and a shower.

Eat & Drink

The hotel Best Western Crossroads Of The Bluffs serves a continental breakfast for free. 


The hotel offers parking, a vending machine and a safe deposit box along with a photocopier, a business center and a copier for both business and leisure guests.


On-site fitness facilities include a gym and a fitness room.


Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   107.

This field is required.
Email not defined
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel

General information



First Name
To get your review moderated and published, please read our Terms and Conditions.



  • Free Wi-Fi
  • Indoor parking
  • Free parking
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Pets allowed (limited amount or weight)
  • Vending machines
  • Gift/Newsstand
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Fitness center


  • Free airport shuttle
  • Room service
  • Laundry
  • Hearing impaired services
  • Newspaper service
  • Wake up service

Dining facilities

  • Bed and breakfast
  • Continental breakfast

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots

Leisure facilities

  • Indoor swimming pool
  • Jacuzzi

Room facilities

  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • Dressing area
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk


  • Hair dryer

Kitchen facilities

  • Microwave


  • Cable/Satellite television
  • Data ports
  • AM/FM alarm clock

Room decor

  • Carpeted floor



  • from  3 pm


  • until  11 am

Children and extra beds

  • One child under the age of 4 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 


  • Pets are allowed on request.

How to reach hotel

hotel Best Western Crossroads Of The Bluffs Hotel - Council Bluffs Council Bluffs location
Show big map »

Hotel Address:

2216 27Th Ave, Council Bluffs, United States, 51501-6953

Get directions
City Center
  • Council Bluffs
    2.1 mi
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Number of rooms:

Rooms and availability

Guest Room
Bed type: 2 Queen Size beds or King Size bed or Double Bed
Check Prices
  • Air conditioning
  • Bathtub
— Less information+ More information
Room facilities
    Best Western Crossroads Of The Bluffs SuiteBest Western Crossroads Of The Bluffs Suite suite
    Bed type: King Size bed
    Check Prices
    • Air conditioning
    — Less information+ More information
    Room facilities

      How to reach hotel

      hotel Best Western Crossroads Of The Bluffs Hotel - Council Bluffs Council Bluffs location
      Show big map »

      Hotel Address:

      2216 27Th Ave, Council Bluffs, United States, 51501-6953

      Get directions
      City Center
      • Council Bluffs
        2.1 mi
      Hotel information
      • Check-In:
        from  3 pm
      • Check-Out:
        until  11 am
      • Number of rooms:

      Best Western Crossroads Of The Bluffs Location

      • Current hotel
      • Hotels nearby
      • Other hotels
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      What's nearby

      Popular areas

      • City Center - 2.0 mi

      Shopping areas

      • Council Bluffs Mall - 2.9 mi


      • Lightening Bowl - 2.0 mi
      • Aladdin's Castle - 2.6 mi

      Historical sites

      • Kanesville Tabernacle Park - 2.6 mi


      • Mid-America Center - 4000 ft
      • Rosenblatt Stadium - 2.9 mi


      • Western Historic Trails Ctr - 1.3 mi
      • Dodge House Historic General - 2.0 mi
      • Squirel Cage Jail - 2.1 mi


      • Parks Recreation and Public Prop - 2.1 mi
      • Manawa State Park - 2.6 mi

      Universities, Institutes

      • University of Northern Iowa - 1.6 mi
      • Key Real Estate - 2.0 mi
      • E Q Schools of Hair Design - 2.2 mi
      • Southwest Iowa Regents Rsrc - 2.8 mi

      Arboretum, Green spaces, Zoos

      • Imax Theatre - 2.8 mi
      • Henry Doorly Zoo - 2.8 mi

      Medical care and Hospitals

      • Alegent Health Mercy Hospital - 2.9 mi


      • Bluffs Run Casino - 2700 ft
      • Council Bluffs - Horseshoe Casino - 3000 ft
      • Ameristar Casino Council Blffs - 1.6 mi
      • Council Bluffs - Ameristar Casino - 1.6 mi
      • Harvey's Casino Hotel - 2.3 mi
      • Council Bluffs - Harrah's Casino - 2.3 mi

      Local Attractions

      • Western Historic Trails Center - 1.3 mi
        3434 Richard Downing Avenue, Council Bluffs
      • Lake Manawa Beach - 1.7 mi
        1100 Southshore Drive, Council Bluffs
      • Squirrel Cage Jail - 2.0 mi
        226 Pearl Street, Council Bluffs
      • RailsWest Railroad Museum & HO Model Display - 1.5 mi
        1512 South Main Street, Council Bluffs
      • Historic General Dodge House - 2.0 mi
        605 South 3rd Street, Council Bluffs

      Near the hotelNear the hotel

      • Horseshoe Council Bluffs - 2600 ft
        2701 23 Ave, Council Bluffs
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Number of rooms:
        Hotels nearby
        Omaha Travelodge
        2 stars

        Best Western Crossroads Of The Bluffs Reviews

        Guest reviews are submitted by our customers after their stay at Best Western Crossroads Of The Bluffs

        Average guest rating

        5.8out of 10
        Good enough
        Based on 21 reviews

        Individual guest reviews

        • Older travelers

          Location and cost.

          The bathroom wasn't clean and the shower didn't operate properly flooding the bathtub as you showered.

        • Family with children

          The location to the Omaha Zoo was very convenient and the motel provided a shuttle to take you to the zoo and any other place we wanted and this is a plus when in an unfamiliar city.

        • Family with children

          The staff was very friendly and helpful with any questions we had. The breakfast in the morning was great!! The bathrooms were a good size which made getting ready with young children easier and the beds were very comfortable.

          I knew the hot tub was down for remodeling but when we jumped in the indoor pool it was freezing!!! Indoor pools should not be cold. That took a lot of fun out of the trip knowing that it wasn't any fun to swim when we got back to the motel.

        • Group of friends

          The pool was nice

          The key cards didn't work, we ended up with 6 of them. The hot tub was closed, which looked like it had been closed for a very long time. The hallways were hot and smelled like smoke. No elevators. Not enough towels at pool. Housekeeping spoke no English & therefore couldn't help even getting to an ice machine. The repairs of the restrooms by front desk made you walk around looking for another. The staff was there, but not out of the way friendly. My son's restroom in his room smelled like sewage. I would not recommend this hotel to anyone. We take many long weekend trips and will not stay in Best Western again.

        • Family with children

          We all loved the pool - the pool area was warm and clean with plenty of clean towels available. My husband and I loved that the fitness area was clean and cool with great equipment (could use some free weights but there isn't a lot of room). The beds were comfy and the air conditioner worked well - and we were happy that there was a refrigerator to use.

          While the complimentary breakfast offered a lot of variety and for the most part was excellent - we were not fond of the scrambled eggs which lacked taste and color - almost tasted like powdered eggs! Also, everyone loves waffles (you get to make your own) but there's only one machine so everyone had to wait in line quite a bit - 3 minutes per waffle which in a line of 10 people or so gets to be a long wait - can you afford another waffle maker?

        • Group of friends

          Okay for the money. Never had enough towels in room and room wasn't cleaned our second day there.

        • Group of friends

          Proximity to the airport.

          The air conditioner in one of the rooms was pretty noisy. Other than that, the group had not complaints.

        • Family with children

          Great location, clean rooms and friendly staff!!! :-)

          I wish the hot tub was in service. It was closed due to remodeling. Also neighbors next door had their television volume up too high!!!

        • Family with children

          The hotel did not have our reservation but they were very helpful in accommodating us.

          The hotel did not have our reservation from Luckily, there were rooms available that they were able to give us. It is not a good feeling after traveling all day and then find out when you are checking in that they didn't have our reservation.

        • Older travelers

          Easy to find, quite rooms, nice room, check in and out was fairly fast.

          Very expensive for a one night stay at a Best Western, $160.00 per night plus taxes. Some restrooms were closed, spa/wirlpool closed. Needed more than one waffle machine for this size hotel for breakfast. Coffee pot in room but no coffee. I have stayed in Best Western before, but will pass by this one next time.

        • Family with children

          hair on the night stand, stuff on the walls, crumbs in the bed, bath tub stained or dirty blow dryer disgusting, wires hanging out in the hallway, weight room locked, pool freezing, air conditioning didnt blow cold air.there was 4 of us only 3 towels 2 washcloths requsted more got one stains on pillows, the only thing nice was the tv. We were suppose to stay 2 days left early after the first night after being so disgusted in my life. will never chose best western again

          everything was horrible I want my money back

        • Older travelers

          Pool, quiet,comfortable room, breakfast.

          No elevator, hot tub closed.

        • Single

          Cheaper than Omaha hotels and convenient for the Warren & Charlie show on May 5th across the river in Omaha.

          Clean, convenient location, quiet, friendly helpful staff. I liked the Google driving directions available for Borsheims on Friday night and the B-H shareholders meeting on Saturday.

        • Family with children

          When we checked in the coffee pot in our room had not been emptied from the last guest. The hotel personnel were very prompt in replacing it with a clean unit and apologized for the inconvenience. I also asked for an extra filter for regular coffee and that was provided as well. The pool was recently remodeled and it was very nice! The water was warm and everything was clean.

          The information in the confirmation email said the pool would be closed through 02/15 for remodeling. I called on the 14th to make sure it would be open for my stay on the 18th. I was told it would be open on the 15th. That was great. But, there was no mention of the hot tub/spa being closed, and no one mentioned this, either in writing or when I called. I think when anyone makes reservations, amenities that are shown on the website that won't be available during their stay should be made known to the guest. Part of a reasonable price for a stay is based on the amenities and when you arrive expecting certain amenties and then they aren't avaliable it reflects poorly on the hotel. When we used the pool there were no towels as stated in our room so I had to go to the front desk to get some. The distance from our room to the front desk was very far.

        • Family with children

          Beds were comfortable and we received extra towels within 10 minutes of requesting them. Extra personal items (toothbrush!!) were also available.

          The pool and spa were closed for remodeling.

        How to reach hotel

        hotel Best Western Crossroads Of The Bluffs Hotel - Council Bluffs Council Bluffs location
        Show big map »

        Hotel Address:

        2216 27Th Ave, Council Bluffs, United States, 51501-6953

        Get directions
        City Center
        • Council Bluffs
          2.1 mi
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Number of rooms: